Return Policy
30-Day Return Policy
At Foresight Creative Group, we are committed to providing high-quality products and ensuring customer satisfaction. If you are not completely satisfied with your purchase, we offer a hassle-free 30-day return policy. Please review the details below:
Eligibility for Returns
- Returns must be initiated within 30 days of the delivery date.
- Products must be in their original condition, unused, and include all original packaging and accessories.
- Custom or personalized items are non-refundable unless they arrive damaged or defective.
How to Initiate a Return
1. Contact our customer service team at [email protected] or 480-269-2087 with your order number and reason for return.
2. Our team will provide a return authorization number and detailed instructions.
3. Pack the item securely, including the return authorization number inside the package.
Return Shipping
- Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item shipped, defective product).
- We recommend using a trackable shipping service to ensure your return reaches us safely.
Refund Process
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7-10 business days and issued to your original method of payment.
Exchanges
- If you wish to exchange an item, please follow the return process and place a new order for the desired item.
Damaged or Defective Items
- If your item arrives damaged or defective, please contact us within 7 days of delivery with photos and a description of the issue. We will promptly arrange for a replacement or refund.
For any additional questions, please reach out to us at [email address] or [phone number].
We appreciate your business and look forward to serving you again!
At Foresight Creative Group, we are committed to providing high-quality products and ensuring customer satisfaction. If you are not completely satisfied with your purchase, we offer a hassle-free 30-day return policy. Please review the details below:
Eligibility for Returns
- Returns must be initiated within 30 days of the delivery date.
- Products must be in their original condition, unused, and include all original packaging and accessories.
- Custom or personalized items are non-refundable unless they arrive damaged or defective.
How to Initiate a Return
1. Contact our customer service team at [email protected] or 480-269-2087 with your order number and reason for return.
2. Our team will provide a return authorization number and detailed instructions.
3. Pack the item securely, including the return authorization number inside the package.
Return Shipping
- Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item shipped, defective product).
- We recommend using a trackable shipping service to ensure your return reaches us safely.
Refund Process
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7-10 business days and issued to your original method of payment.
Exchanges
- If you wish to exchange an item, please follow the return process and place a new order for the desired item.
Damaged or Defective Items
- If your item arrives damaged or defective, please contact us within 7 days of delivery with photos and a description of the issue. We will promptly arrange for a replacement or refund.
For any additional questions, please reach out to us at [email address] or [phone number].
We appreciate your business and look forward to serving you again!
Shipping Policy
At Foresight Creative Group, we strive to provide efficient and reliable shipping services to ensure your orders reach you promptly. Please review the details of our 14-day shipping policy below:
Processing Time
Processing Time
- Orders are processed within 1-3 business days (Monday through Friday, excluding holidays).
- Custom or personalized items may require additional processing time, which will be communicated at checkout or via email.
- Standard shipping typically takes 5-7 business days after processing.
- Expedited shipping options are available at checkout for faster delivery.
- Most orders are delivered within 14 calendar days from the order date.
- Shipping costs are calculated at checkout based on your location, the shipping method selected, and the size/weight of your order.
- Once your order ships, you will receive a confirmation email with a tracking number to monitor your delivery status.
- We offer international shipping to select countries. Delivery times may vary based on the destination and customs clearance. Please note that international customers are responsible for any duties, taxes, or additional fees required by local authorities.
- While we strive to meet our 14-day delivery window, unforeseen delays (e.g., weather, carrier issues, customs) may occasionally occur. If your order is delayed, we will notify you promptly and provide updates.
- If your order has not arrived within 14 days, please contact our customer service team at [email protected] or 480-269-2087 for assistance.